Suman Trades Pvt. Ltd. (‘’STPL’’) is strongly committed to protecting the privacy of its customers/users/service hirers and to keeping the personal and financial information secure. We herewith disclose our privacy practices and encourage you to read our privacy statements to understand our policy.

Information collected by STPL and how it is used

This website does not collect personally identifiable information about you except when you specifically and knowingly provide it. STPL may make use your personally identifiable information to operate the sites and services and to inform you of new features, services, and products from STPL and its affiliates. At any time you may also stop the delivery of informational or promotional mail from STPL by following the instructions on the mail. Protection of each clients’/ customers’ personal / technical information is a foundation of customer trust and forms a part of STPL’s sound business principles and practice. STPL restricts access to personal/financial/technical information to those who require it to develop, support, offer and deliver products and services to you.

STPL has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web / internet. However, STPL or any of its associates/employees/partners cannot be held liable for disclosure of the confidential information when in accordance with this Privacy Commitment or in terms of the agreements. In the course of using this website or availing the products and services vide the online application forms, inquiries, feed-backs, subscriptions, and questionnaires, STPL and its Affiliates may become privy to the personal information of its customers, including information that is of a confidential nature.

STPL may disclose personally identifiable information if required to do so by law or in good-faith belief that such action is necessary to (i) conform to the edicts of the law or comply with legal process served on the site or its owners; (ii) protect and defend the rights or property of the site-owners, the site or the users of STPL and (iii) act under exigent circumstances to protect the personal safety of users STPL the site, its owners, or the public.

Other Websites

The www.suman.co.in and its associate/group sites contain links to other websites. STPL is not responsible for the privacy practices or the content of such websites.

Other Sources:

STPL may collect public and non-public information/details (personal, financial, technical etc.,) about you from any of the following sources for its lawful business / operational purposes:

• You or your authorized agents through application form (information/details like name, address, birth date, income, etc.)

• Financial information such as bank account details (e.g. bank account number, cheque details, etc.)

• Risk profile, product and services selection or preferences, beneficiary information etc.,

• Any other documentation supporting the above information/details

Data Sharing

STPL may share any clients’/customers’ information (personal / financial / technical etc.,) with the following parties, in connection with and as may be necessary for the conduct of STPL’s business/operations:

• With the Banks and / or authorised external third parties/intermediaries or any other service provider who are involved in transaction processing, dispatches, printing/marketing etc. of clients/customers purchase of any products or services, unless any clients/customers have specifically written to STPL to refrain from sharing such information with such parties;

OR

• Any regulatory/administrative/legislative authority and/or with the STPL for compliance with any legal, statutory or regulatory requirements and/or to verify the identity of clients/customers for complying with legal requirements and/or under any applicable laws for the time being in force and/or for the purpose of data storage.

STPL shares such aforesaid information to the aforesaid service providers (e.g. RTA, Banks, etc.) under strict confidentiality and only on a 'need to know basis' and for the purposes of lawful functioning of STPL’s business / operations.

STPL sends the account statements or financial or technical information pertaining to the clients/customers to be sent over the internet and only through a secure mode. STPL also ensures that the parties to whom such aforesaid information/data is shared have confidentiality provisions and high levels of security practices, controls and procedures to ensure its protection.

Notwithstanding anything contained, STPL shall not be responsible / liable, either directly or indirectly, for the authenticity/accuracy of the personal / financial or technical information or any other data/information submitted by you and/or for its misuse, not attributable to the acts of STPL, at any time and in any manner whatsoever. In case you feel that any information/data provided by you is inaccurate / deficient or requires update, then you shall ensure to correct/amend such information/data as soon as possible by getting in touch with us. STPL will at all times endeavor to handle transactions efficiently and to resolve any customer grievances promptly.

STPL reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please check this Policy from time to time for any changes.

Notify Us

If at any time you believe that STPL or its users/members have not adhered to these principles, please notify us at www.suman.co.in by e-mail at info@suman.co.in and we will use all commercially reasonable efforts to promptly determine and correct the problem.